My DSL light is out again

Posted on Friday, April 13th 2007 5:03 pm by menj in ISP

So TMNet does a triple on me and my DSL light went off last night. I made a report and this afternoon they called me and told me that this is a problem affecting many areas in the Klang Valley. Yeah, right. If so, then why is this cybercafe I am in working fine with their internet access?

Sheesh, I just don’t get it.

    28 Comments

    Comments

    Here are 28 Responses.

    • ashotiwoth says:

      April 13th, 2007 at 8:53 pm

      typical tmnut response bro… just have to live it with… why not try jaring broadband instead?

    • Fahmishah says:

      April 13th, 2007 at 10:04 pm

      Streamyx like to use ‘Janji Melayu’.

    • Kristian says:

      July 18th, 2012 at 7:23 am

      My internet service provider (ISP) is AT&T. We have had numerous problems with the internet and they have always been able to fix things. Unfortunately, we are now having a very serious problem. Our internet connection goes in and out about 3 days a week and probably every 5 minutes on those days. I am a writer for a number of websites so it is difficult to get anything done in that time (and it’s my primary income).

      We have rewired the entire house because we thought that maybe the wires had been chewed or perhaps there was a short in them. Still, same issue. We’ve called AT&T and they’ve come out here and cannot seem to find the problem.

      It doesn’t happen when the phone rings, so that’s not the problem. I have tried rebooting the network system but still, same problem.

      Does anyone know what would cause an internet connection to go in and out for 3 days a week and every five minutes a day? The DSL and internet lights on the modem turn red, then green, then go off, then green again, and so on. It’s an endless cycle that’s pissing me off!

      Help!
      I don’t believe that’s what I asked you.

    • Gabriel Kenney says:

      July 20th, 2012 at 6:28 am

      Long explanation short, I turn on my power bar, hit the power button on my tower, the computer turns on for about 2 seconds, then turns off like it was unplugged. Every once in awhile it will turn on fully, and when Windows XP begins to start [while on that starting black screen with the logo and blue bars that are moving from the left to the right] my keyboard and DSL lights turn off and then on, as if the computer has turned off and then on again. While these lights indicate that the computer is dissconnected or off, I hear the fans still spinning, the hard drive clicking, and those blue bars are still moving. Then it all turns off and I have to try a million times to get back to that point. I can get it to work using safe mode, but thats not really usefull.

      This computer is just a simple “build if yourself” I got from PC club in Riverside, Ca. I have no clue what specific brand it may be, or how to find that info. Any help would be great as I am a student with little cash.

      thanks
      No beeps.

      I hear the fans turning on, everything sounds/acts normal for 2.6 seconds [I’ve timed it] and then its off.

    • colingrillo says:

      August 2nd, 2012 at 10:58 am

      For the past month, I have experienced trouble with my internet connection. Every time my computer is on for a minute, my dsl light goes from solid, to blinking and my internet light turns red. I’ve noticed me modem constantly overheats, even when the computer is not on. I have to hold it in front of a fan to cool it down. My connection will come back for about 5 minutes, then go out again. Has anyone experienced this before besides me? P.S.- It may be because of heat, because my last modem before this one overheated and blew out, causing me to have to buy a new one.

    • Beavis says:

      August 9th, 2012 at 9:17 pm

      my Internet will cut out frequently(every couple minutes now) on my speed stream modem and the DSL light will turn red on my modem and all Internet activity will be lost. i will regain Internet only to lose it again soon.

    • kevindiking67verizonnet says:

      August 10th, 2012 at 5:38 am

      I have used my modem/router for a good 3-4 years without any problems.
      But just recently I was surfing the net and suddenly the internet disconnects.
      It’s weird because it doesn’t say it disconnected, the internet just stops working.
      So I check the modem and I see that my DSL light is not as bright as the other lights, nearly out.
      So I have to unplug it/switch off and turn it back on, and the net works again.

      This happends randomly while I’m downloading or even surfing the net, and I have to disconnect the modem and reconnect it every time.

      I also have wireless internet hooked up to my main PC and it disconnects that too. (I don’t think its the wireless router)

      I have just recently formatted my PC and it was working perfectly until the format.

      Is there a way to fix it?

    • simply complicated says:

      August 14th, 2012 at 12:17 pm

      My internet service provider (ISP) is AT&T. We have had numerous problems with the internet and they have always been able to fix things. Unfortunately, we are now having a very serious problem. Our internet connection goes in and out about 3 days a week and probably every 5 minutes on those days. I am a writer for a number of websites so it is difficult to get anything done in that time (and it’s my primary income).

      We have rewired the entire house because we thought that maybe the wires had been chewed or perhaps there was a short in them. Still, same issue. We’ve called AT&T and they’ve come out here and cannot seem to find the problem.

      It doesn’t happen when the phone rings, so that’s not the problem. I have tried rebooting the network system but still, same problem.

      Does anyone know what would cause an internet connection to go in and out for 3 days a week and every five minutes a day? The DSL and internet lights on the modem turn red, then green, then go off, then green again, and so on. It’s an endless cycle that’s pissing me off!

      Help!
      I don’t believe that’s what I asked you.

    • whites are not the only racists says:

      August 19th, 2012 at 3:24 pm

      I was surfing the web and the Internet light on my modem just TURNED off. I was like WTF. Ok. I Power Cycled my modem, unplugged everything, reset it. Checked both sides of my phone cord, unplugged it and plugged it back in. Tried it without a network cable connected(Ethernet Light is on). After about 5 mins I was about to call my ISP(QWEST).But then the light came back on. I was was surfing for about 2-3 mins and it turn off again. GRRR. Then I called Qwest. They said it was going to be until MONDAY until they could send someone over. This is a JOKE. I spend good money to make sure that I have internet. I don’t pay for shit that isn’t going to randomly turn off.
      Right now I am using my Windows Mobile Phone as a modem to connect to the internet(Thank god for unlimited data plan). I tried different phone cords, long ones, short ones. Nothing helped….

      No settings were changed. Nothing was installed/uninstalled. The guy on the phone I talked to said it was some kind of problem in the line. He said it might be their side or mine(the line outside or my line inside). Has anyone else had this problem? What is causing it?

      It has been about 2 hours since I have called tech support, and since then the light has came on about 5-6 times(for about 2 mins at a time, then goes off again). Since I have started typing this, it has blinked on 2 times, for about 2-3 seconds. Then off again. They told me if it ends up being something on my end, I will be charge. I think this is bullshit because of the fast I pay for a service that I am NOT getting right now and I wont see any money back for not having my service.

      MY questions are, has anyone had this problem before(any ISP), were you able to fix it yourself? Did tech support take care of it? Was the problem on your side, or theirs?

      Willing to give 5star rating to anyone who is able to lead me to information that will fix this for me.

      More information:

      All the Lights are on

      Power – Solid Greed
      DSL light – Slow blinking green
      Internet – Off(Occasionally on)
      Ethernet – (Solid, Blinks if I access my modem via 192.168.0.1)

      I can change settings in my modem, Access to modem is fine. I looked at internet settings. When the tech support guy looked at modem from his side he got (Trying to connect) from my modem, it just wasn’t able to. The problem lie somewhere between the lines between my house jack and the box that it runs to. No splitters, no Cable TV/satellite , no house phone line, no security system.

      Help me out people! 🙂

    • easton j says:

      August 19th, 2012 at 5:43 pm

      Alrighty! So… first off I have an Actiontec PK5000 wireless modem/router combination. Now to the problem. about a week and a half ago I had a storm that would turn my internet off every 10 minutes or so for about 5 hours. After I awoke the next day I got on my laptop and used my internet, it was completely fine. A few minutes later I went to school. No one messed with the internet the whole time I was at school and when I got back I got on my laptop and… NO INTERNET! I tried everything I could think of to fix it, including switching out all the cords and resetting it by unplugging it, hitting the reset button on the back of the device, and resetting it from the routers website. Nothing worked… so a week later I took it to my ISP company and had them test it, they said it was faulty and gave me another. I got home, hooked it up and it was working! I was happy yay! And then… 2 hours later… while playing my Xbox… “Disconnected From Xbox LIVE” I knew something was up, I tried reconnecting… tried using my laptop to connect, the internet was in fact out once again… sooo, I tried with all my might to fix the internet once again. No luck… I reset it in all previously mentioned ways and changed the cords once again, it didn’t work. So now this is what my devices lights look like… power is on and solid, dsl is blinking semi-rapidly, Internet light is competely off, ethernet light 1 is on and rapidly blinking (like it should be), and wireless light is on and solid. Now I’m usually the family computer wiz but this is something I just cannot seem to fix… I’ve called tech support and they haven’t done shit… I’m pretty much stuck here… I’ve run the diagnose and repair utility and all its said is “there is a problem connecting to the DNS (domain name server)” I have tried researching this problem and haven’t found any solution that has worked…. someone pleaseeee help!

    • Joey 01 says:

      August 23rd, 2012 at 1:42 pm

      the light doesnt stay alight. It just keeps flashing and i cant use the internet. Sometimes the light stays on and i can use the internet for a max of 10 minutes and then it disconnects again and keeps on flashing. when i turn it on the little bubble on the corner of my pc screen says it is connected but i cant access the internet. This is our 3rd modem we have brought and the DSL light on all of them just keep flashing. Each of them are fine acouple weeks after they are purchased but then get worse and worse. ive rang up our internet provider and even called them to check the phone lines. they all seem to work but the workers dont investigate any further. This keeps on happening. i cant evenplay one game of modern warfare2 on xbox live because it lags out and i cant talk to friends on msn. ITS SO FUSTRATING SOMEONE PLEASE HELP ME!!!!!

    • Ev dog says:

      August 25th, 2012 at 8:02 pm

      I get my internet through Verizon, my local phone carrier- i have a Westell 6100 DSL Modem . This week I have had problems staying online for more than 10 minutes at a time- i notice the solid green DSL light on my modem will start blinking green, then the green internet light, which usually blinks anyway, will go out.
      Then I’m offline- If I click for a site and keep refreshing, I tend to get back online..
      I had a separate problem this month- somehow my computer’s password was not being recognized, so I got a solid red light on my internet light , and couldn’t get online at all- The tech guy on the phone helped reconfigure my password-
      But I noticed my problems with staying online started shortly after- I have gotten the red light again- bit only for a few seconds, then it switched to green- i called tech help, and they said it looks fine from their end- What could be the cause? I have unplugged and replugged everything, switched the switch in the back of the modem, etc…Right now, I can’t even stream anything because it cuts out after 5 minutes and I have to reboot ..The tech help was fairly useless- He couldn’t figure out a cause, and said the phone lines in my town may very well be at fault..Is there a way to eliminate causes? The diagnostic Ive done on my computer saiys there is a solid connection. Is there a way to make sure the problem is not with the lines or my walljack? I have noticed sometimes I get static on my phoneline, and wonder if that is related.. I wonder if this is realted to the problem with my computers password being reconfigured, because during the reconfigurtion, the tech help temporarily got me back online via verizon- The internet light was dark, but he got me online….
      Any suggestions what i should do?
      I recently had a virus, and was able to purge it- or perhaps i didn’t..?

      I have noticed when looking up sites I often run into broken links, and have to retype the address into the address bar- could this all be ther result of a virus?

    • jag43216 says:

      August 30th, 2012 at 3:42 pm

      I have DSL from AT&T and just today I’ve been noticing that whenever the phone rings, my connection goes out. It takes about a minute or two and then it ends up coming back. On occasion though, it won’t come back and the modem lights go red. I end up having to restart my computer, unplug the DSL modem and plug it in again.

      I’ve had this problem before and I contacted AT&T about it, after about 3 hours on the phone they told me to disconnect my corded phone and to take off the DSL splitter because they were causing interference. So, I’m currently only using a cordless phone with a DSL splitter connected to it.

      What’s the problem?

    • Jermaine J says:

      September 9th, 2012 at 6:07 am

      My streamyx package is 512 kbps and the brand of my modem is Billion.How can I program it so it will automatically connect to the computer?I have to launch the program tmnet streamyx to connect to the internet!Please help!!!

    • fattiemanny says:

      September 16th, 2012 at 4:15 am

      is it possible for a Malaysian student who’s on govt scholarship to loose he scholaship if she didn’t pay her bills for some time?

    • Moore, Ron says:

      September 18th, 2012 at 7:26 am

      What the hell is wrong with TMnet? Anyone experienced this too? And it wasn’t just ‘down’ for a few seconds, but for hours!!!
      Bean, I’m talking about Malaysia, my friend…
      Lilac, that hot BABE went to sleep afterwards… LOL

    • Ed D says:

      October 1st, 2012 at 11:37 am

      Hello,

      I just recently moved into a new house, and we brought our old DSL Modem from our old house along with us. Since the house is long, and it wasn’t an option to run my typical cable from my xbox to the router (which is usually in the kitchen) when the kitchen is so far away from my room in this house, we had planned to rig up the modem and router in the spare room adjacent to mine.
      However, when we tried to do that, the only lights that turned on on the modem were the power and ethernet lights, not the DSL or Internet ones.
      Also, when I tried to leave it plugged in (in case it might sort things out on its own) and talked to someone on the phone, I noticed a very loud, obnoxious sort of static on the line, but only I could hear it.
      At the same time, though, for the few seconds at a time that the static would happen, the DSL light would light up on the modem (but not the internet one) and then go out again.
      When I take it to the kitchen, where the other phone jack is, (with all the same pieces of the modem and router rig connected) it works just fine (obviously, or I wouldn’t be on Yahoo to ask this). So I have some questions:
      -Is it possible for a particular phone jack not to be able to handle dsl?
      -Why is the modem making one-sided static, but no ‘net, when connected in that room?
      -Is there anything I can get to make it work in that room, hopefully fairly cheap?

      Also, we have a splitter (although an old-ish one) attached and everything. I can’t figure out what the issue is, and I miss being able to play games and whatnot online. Please help?

    • davemc74656 says:

      October 1st, 2012 at 1:41 pm

      Well Sunday night my internet stopped working and two out of five lights went out, went onto my router home page and it said that the DSL connection is down or something so we made sure all phone filters and other things were all plugged in and tried again and to no avail the only lights that came on were power, ethernet, and wireless (I think) the two that weren’t working were broadband and internet. I have an 02 Wireless box and was wondering if anyone could give me any pointers as haven’t had any internet for two days now. Thanks

    • ericmreitz says:

      October 7th, 2012 at 9:03 pm

      I mean to get broadband/internet access that’s not limited to just certain hotspots and there’s no fixed lines in the place we’re staying. Anyone??

    • Chester says:

      October 9th, 2012 at 11:56 am

      I have AT&T DSL. My connection is a wired connection via a router. My DSL goes down every hour or so and then immediately reconnects. This seems to happen when I play online games — I don’t know if this is the ONLY time, but it is the only time I can really tell.

      I know it has to do with my DSL connection because the modem DSL light starts to blink red from solid green. After a minute, it stops blinking and reconnects and is solid green again.

      I am fairly tech savvy, but I cannot figure out what is causing this. I’ve went into advanced settings for the modem (its a speedstream 4100). Made sure I had the most up to date firmware. I’ve switched out the phone wire. I’ve made sure theres no automatic sleep mode on the modem, etc. I have no idea why it intermittently disconnects.. I am becoming very frustrated. I’ve tried calling tech support, but they only read from their books.

      Any suggestions?

    • Pacman says:

      October 10th, 2012 at 5:39 am

      Could you please give me a step by step on the way to get and use the pandora radio app outside of us? Preferably for free. I live in in Malaysia by the way, and I have wifi from tmnet in my house.

    • Rkmc says:

      October 12th, 2012 at 1:04 pm

      Okay please check out this link and if anybody has any input on if this is the real deal or fake or not let me know because it sounds TOO good to be true….

      http://www.satellitetvtopc.com/?hop=tmnet

    • Jeanelle the Retard says:

      October 24th, 2012 at 1:39 pm

      I have a UTStarcom WA3002G4 router if I leave the router off at night the next morning when I turn it on it takes more than an hour to load every light keeps blinking for more than an hour after like 1.5 hours it starts to load but again when the dsl light tries to establish it restarts automatically for sometime. it almost takes more than 2 hours to bootup completely to use. So what can i do ?
      I tried reset it never worked out.
      I am planning to reload the software where can i get the firmware for UTStarcom WA3002G4 ?
      The website doesn’t have the firmware if there is anyway i can get a firmware, i can try to reload it. and see if it works.

      Thank you

    • Zanto says:

      November 9th, 2012 at 11:29 pm

      help me! Please!

    • The Villain says:

      November 12th, 2012 at 8:47 am

      I didnt ask about some bad things and i didnt use foul language…
      I ask questions such as “Who can tell me the Malaysia traditional songs?,Is Tmnet Streamyx compatible with Windows Vista and Where can I download Granado Espada soundtrack?” and they delete my questions almost 45% of all my questions.Maybe this question will be deleted very soon.May i know why?

    • kevindiking67verizonnet says:

      November 15th, 2012 at 4:17 am

      My brother told me to go to administrative services (in the control panel) and then to services and the Web-Client item says Stopping and i need it to Start but when i go into the file it wont let me start. So what do i do to connect it to the internet again?

    • Jonny says:

      November 17th, 2012 at 6:13 am

      I just got Verizon Wireless DSL today, and my Westell 7500 has a solid green power light, a flashing wireless light, and a flashing DSL light. The internet light is not on at all. It’s also connected straight to the phone jack (no intermediate connections at all).

      I haven’t gotten internet at all yet. What is the problem?
      Also, a note: The guy installed it about 3 hours ago. Does it take some time to activate?

    • RichT says:

      November 24th, 2012 at 11:33 am

      In our office we’re using an ADSL connection for Internet access through modem: LinkSys model: WAG 200G (with wireless-G ADSL Home Gateway) with 4 ports cable connectors for speed 256 kbps. Sometimes the Internet connection went off then we switched off the computers as well as modem in order to bring back the connection again after switching on all the items. This makes much difficulty for us while we are in work. The modem having 8 indicators, they all are lighting in green color. The indicators 1 and 2 are for power supply and for wireless both were lighting steadily and indicators 3, 4, 5, 6 are for four ports (cable connectors) all were sometimes lighting steadily or blinking and the final two indicators 7 and 8 are for DSL and for Internet for which the both were sometimes lighting steadily or blinking or went off.
      We face the problem when 7 and 8 were not lighting steadily but blinking or totally went off. So this is our problem and we are expecting a favorable solution.

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