PayPal requests additional information

Posted on Tuesday, April 3rd 2007 1:43 am by menj in Payment Gateway

I managed to fax the earlier list of documents requested by PayPal, courtesy of a little bird who happens to be the CEO as well. Anyway, PayPal confirmed acceptance of the documents after the fax was sent but a few hours later they sent the following message to me.

Dear Mohd Elfie Nieshaem Juferi,

We’re sorry, but your account access limitation cannot be lifted at this
time. We need more information about your account before we can restore
full access to your account. Please complete the steps below so that we may
review your account further

They want my bank statement and proof of service for the disputed transactions they listed. Somehow I managed to collect them together and print them out. Now all I need to do is to get it faxed. Again. This is getting really tiresome. I understand why they had to do it the first time around but why do they have to ask for other privy information as well? I really do not see the point. Is it not enough that they already have copies of my IC, driver’s licence and utility bills?

Sheesh.

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