Restored TMNet home access at last

Finally after nearly a month of agony, desperation and cybercafe-hopping in order to have a few hours of internet access, TMNet finally restored my home access at long last. What was initially supposed to be “two working days” turned out to be four weeks, but what the heck. All I did was to take the initiative and paid a visit to TMPoint Kajang to complain about the inaction I experienced for my report number 4197850. I made the complaint at around 11 am. TMNet took action and service was restored at around 4pm. That’s less than 12 hours. And certainly much more less than the time (and cost) I spent calling 1-300-88-9515 and harrassing the officials there about my case.

So the lesson of the day is simply this: don’t wait for their call after making your report via their TMNet Streamyx Centre. Lodge your report and then pay a physical visit to your nearest TMPoint. If you don’t do that, they will take things for granted and will be “sleeping on the job”, so to speak. Believe me, I know.

    12 thoughts on “Restored TMNet home access at last”

    1. Hello,anyone out there can help me to configure my own LAN at my home.Let’s me describe.I have a pc connected to Streamyx broadband.Basic 512K,static IP.
      I’m using Windows XP.
      I’m just bought a notebook and I wanna it connect to the Internet too while I’m online using my PC.Sound crazy,right..
      Can you show me step by step as I’m tried there were error 619(invalid username/password).Forget about this error.Now,can you show me how to do with this?
      —————————————————————————————————
      NOTEBOOK(XP)
      PC(XP also)
      SWITCH(DLINK)
      ADSL ROUTER(Billion supplied by TMnet)
      STREAMYX account(BASIC 512k unlimited)
      —————————————————————————————————-
      Please show me step by step(considered me as don’t know anything and pretend to be technical guy)..I’m glad if u can solved this problem..

    2. Well, Stream-X cos’ Xboleh…
      ALSO, I find that a lot of Malaysian Chinese who pronounces it as ‘Streamax’, which resembles ‘Stream-x’…

    3. I had look for drivers at HP website but it only provide drivers for Windows only. so, how to connect my laptop to internet using ADSL connection. I subscribed to Tmnet Streamyx.

    4. Halo… I am using a tmnet streamyx and my modem’s type is Aztech 600EU. I wanna to ask how to set it become auto connect and i wanna share this internet with my housemate by using HUB. Can u guide me step by step? Thanks. ^^

    5. any 1 know where to complain ?
      paid all money alredy … but still dint open my account ?
      nearly 1 month already ..
      i got tmnet so many times .. n call tmnet center. so many times
      waste alot of money n times..
      call until they gv me listen music .. no ppl answer ???
      since wat can i do ? pay money cant use streamyx ?
      opss .. forgot to say .. my setting all ok ..
      i use my frien account can login ..
      just my account cant login …
      so … this is streamyx problem ..
      ya … i`m the 1 unlucky =(
      its make me maD….
      call them no ppl Answer listen music .. waste money only …

      .. i think they wont pay back money to me …
      taiwan earthquake but taiwan connection no problem … m`sia connection so slow ..
      sometime cant connect whole day …
      MAD- -||| + SaD

    6. What the hell is wrong with TMnet? Anyone experienced this too? And it wasn’t just ‘down’ for a few seconds, but for hours!!!
      Bean, I’m talking about Malaysia, my friend…
      Lilac, that hot BABE went to sleep afterwards… LOL

    7. a company that beats its competitors flat, hence they pay less attention to clients needs.
      eg: streamyx, tmnet, sugar supplier, maxis, indah water, astro.
      anything else?

    8. 1. Can I use the external modem that i got when registering the streamyx outside Malaysia? i’m bringing my computer and everything bla..bla.. when I’m travelling for long, but can I connect it to the local telephone line there? (fyi: i’ll also pay the bills in Malaysia, to TMNet Malaysia)
      2. Do other Arab Countries such as Jordan and Egypt have broadband service, because I knew that they also have internet service, but I want broadband. (not in the public internet cafe, but in my own rent house)
      anyway, i want to use broadband, either its a streamyx’s or the local internet provider’s

    9. Halo… I am using a tmnet streamyx and my modem’s type is Aztech 600EU. I wanna to ask how to set it become auto connect and i wanna share this internet with my housemate by using HUB. Can u guide me step by step? Thanks. ^^

    10. Well, Stream-X cos’ Xboleh…
      ALSO, I find that a lot of Malaysian Chinese who pronounces it as ‘Streamax’, which resembles ‘Stream-x’…

    11. My streamyx package is 512 kbps and the brand of my modem is Billion.How can I program it so it will automatically connect to the computer?I have to launch the program tmnet streamyx to connect to the internet!Please help!!!

    12. Dear friends (in Malaysia),
      I would like to get a provider for wireless broadband (using USB modem). Please give me a suggestion on which is best through your experience.
      (like subscription fee, speed, customer support, problems with connection, etc…)

      Broadband provider that I know:

      1. Celcom
      2. Digi
      3. Jaring
      4. Maxis (RM 138 per month, RM 100 activation, 18 months subscription, up to 3.6 Mbps, 7 days cooling period)
      http://www.maxis.com.my/person.....d_main.asp
      5. TMnet
      (feel free to add more)

      Thanks in advance
      Thanks all!!!

      Tiffany N,
      I’ll check on Izzi after this.

    Leave a Reply