I sent a query via their online contact form asking them whether it is possible to send the documents they are asking for via e-mail. Below is the reply that I received from them. Basically the answer is “no, you have to use a bloody fax machine regardless whether you live in a country with Third World facilities, lousy libraries or otherwise”.
Dear Mohd Elfie Nieshaem Juferi,
Thank you for contacting PayPal with your concern.
I am sorry, we are unable to open file attachments due to security precautions. Please fax your documentation to PayPal. If you do not have access to a fax machine, most copy centers and some libraries will have fax machines that you can utilize for a nominal fee.
In addition, if you have a scanner attached to your computer, you may be able to convert your computer and scanner into a digital fax machine through various shareware and freeware available over the internet. One reference website is www.download.com. Type in “fax” into the search box to locate a number of free fax programs that may be available for your computer.
As an alternative to faxing you can mail the requested information to:
Attn: Account Review
PO Box 45950
Omaha, NE 68145-0950
Please let me know if you need further assistance.
Okay, okay…I get the hint. Faxing the documents it is.